What type of properties do you manage?

We specialize in residential properties. We also manage and lease some small commercial property and Homeowners Associations. The majority of property that we manage is single family homes, duplexes and small apartment buildings.

What do you do to get a property leased?

FOR RENT SIGNS - Posted at the property and separate signs leading to the property.

NEWSPAPERS - Classified ads in The Idaho Statesman and other publications each week.

RENTAL LOCATORS - We fax a copy of all our listings to dozens of Rental Locator companies in Boise area. These companies specialize in helping tenants find apartments, houses, and duplexes.

YELLOW PAGES - Generates dozens of calls each week from tenant prospects.

INTERNET - We post our listings on the World Wide Web.

What, specifically, do you do to qualify a tenant after they have applied to rent?

CREDIT REPORT - We run a credit report which tells us about the applicant’s attitude toward meeting their financial obligations. It also tells us their monthly debt load and shows their previous addresses.

RENTAL REFERENCES - We personally talk to past landlords and ask about the tenant’s past performance.

EMPLOYMENT/INCOME - We call the employer to verify length of employment, status, and income.

How do you make sure the tenant is taking good care of my property?

During the tenancy, we may have occasion to enter the property for repair or maintenance reasons and will use that opportunity to have a look. If we are fortunate enough not to have any repairs or maintenance at your property over an extended period of time, we will schedule a walk-through with the tenant. Also, prior to renewing a lease or allowing a tenant to remain month-to-month, we will walk through the property. All properties receive a drive-by each week. If the outside is not being tended to as it should, we will go inside and have a look as well.

How do you make sure the tenant is taking good care of my property?

During the tenancy, we may have occasion to enter the property for repair or maintenance reasons and will use that opportunity to have a look. If we are fortunate enough not to have any repairs or maintenance at your property over an extended period of time, we will schedule a walk-through with the tenant. Also, prior to renewing a lease or allowing a tenant to remain month-to-month, we will walk through the property. All properties receive a drive-by each week. If the outside is not being tended to as it should, we will go inside and have a look as well.

What happens if the tenant doesn’t pay their rent?

If rent is not paid by the 5th of each month. We will post an eviction notice if payment is not received by then. Whether or not we eventually have to proceed with a formal eviction depends on the specific circumstances.

How informed will I be about what happens with my property?

We will notify of any changes with your property with a phone call or a letter. Non-emergency items will be communicated along with your monthly statements and, of course, we encourage you to call, e-mail, or fax anytime you have a question or wish to discuss something.

How do you handle maintenance requests?

Tenants may call their requests in by telephone, fax them to us, or mail them. When we receive a written request, we contact the tenant and ask them questions which will help us determine the exact nature of the problem.

How do I know you won’t spend money on large repairs without my approval?

All large dollar amount, non-emergency repairs need the OK from owner.

When do you mail the Owner's checks?

We mail Owner's checks at the end of each month with detailed monthly statement.

Can you put the money directly into my checking account?

We will be happy to send your check directly to your bank for immediate deposit while sending the statement to you.

Do you pay the bills for me?

We will pay as many bills as you want us to handle but we do not make monthly mortgage payments.

What will I receive with my monthly statement each month?

The statement showing all income and expenses for the accounting period, a year to date summary, and the copy of receipts or invoices for any repairs.

How much do you charge?

In most cases per account, we charge you 10% of gross monthly income. (Each monthly fee is based on gross rental income.)

Are there administrative fees or other service charges?

We charge you a one time set up fee.

How long is your management agreement?

Our management agreements we have with owners are six month minimum.

Do you work with Section 8 Tenants?

Yes. Only if you would like us to.